Predictable IT support for homes and businesses in Allentown, Bethlehem, Easton, and the Lehigh Valley—monthly, 6-month prepay (5% off), or annual prepay (10% off).
Billing options. Prices shown update when you switch tabs. Prepay covers the term shown; renewals follow then-current rates with notice. Unused included hours do not roll over.
Remote reviews, clear response windows, and optional on-site visits for Lehigh Valley households.
Light-touch monitoring and email support for homeowners who want periodic check-ins.
Balanced plan with scheduled reviews, limited smart-device help, and a monthly remote hour.
Priority response and more devices for busy households.
Managed IT for small businesses—advisory reviews, monitoring assistance, and defined support hours.
Entry-level support for a small footprint in Allentown and the Lehigh Valley.
Growing teams that need monitoring support, blended hours, and same-day priority.
Heavier environments, more monthly hours, or CTS-built software you want maintained.
Plan qualification. Final plan and tier are confirmed in writing after discovery. We use device counts, locations, compliance sensitivity, backup complexity, and business size as guidelines—not every client fits a single box.
Home: Tech Guardian fits light check-ins. Smart Home adds scheduled reviews, limited smart-device help, and a monthly remote hour. Family Tech fits multi-device homes that want priority response and more on-site time.
Business: Essential fits a smaller footprint (often one site, lighter stack). Professional fits growing teams that need blended hours and same-day priority. Complete fits heavier stacks, more monthly hours, or maintenance on CTS-built software. If your environment outgrows a tier, we recommend moving up so coverage stays realistic—always with scope confirmed before billing changes.